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My first job in IT was with a small marketing company that received data from Hotel Groups such as Sheraton and Peppers Group to produce marketing reports that showed customer loyalty.
Since then, I have traversed across to larger organisations and within their IT departments working on Product developments, enhancements and resolving compliance issues. My job title has been Senior Business Analyst for much of my career which has been focused on delivery of software changes and supporting business users with requirements and change management. However, I have a technical background as well and use this in data analysis and developing prototypes.
I see myself as a creative IT worker with the necessary soft skills to communicate effectively with business stakeholders on more complicated product design features and utilising my technical understanding of IT to engage other IT resources that are more steeped in their field and speciality. I have a background in liaising between business and IT within large organisations and have worked extensively on large projects.
Some key achievements in the delivery of software
Roger Pyke
(1) Successful launch of Retirement Savings Account, Commonwealth Financial Services (1998). This product later grew in funds under management to about 1 billion dollars.
(2) Lifting of Enforceable undertaking as part of the Unit Linked Control Program, CommInsure (2007). I was tasked with setting up a new unit-linked investment series and splitting investment money so that to approximately one billion dollars was moved to these new investment products as part of an APRA compliance requirement.
(3) Successful transition of data and software across to AIA as part of Divestments program of work, CommInsure IT (2019 - 2021). I was tasked with several different objectives including (a) migration of unstructured data stored on NAS drives across to the new AIA data centre (b) Resolution of issues preventing a successful migration (c) Looking after the business users in the migration of User defined applications (UDAs) critical to business operations.
Education relevant to IT
Master of Computing (Information Technology) University of Western Sydney
Associate Diploma in Business (Commercial Data Processing) Sydney Institute of Technology
Other certificates relevant to IT
Certified Scrum Product Owner® (CSPO®) Scrum Alliance
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